1. Who we are
HyprrIQ is a product of Hyprr Retail LLC, a limited liability company registered in Wyoming, United States, with a mailing address at 30 N Gould St, Ste R, Sheridan, WY 82801. HyprrIQ operates under the HyprrX brand.
In these Terms, “we”, “us” and “HyprrIQ” mean Hyprr Retail LLC. “You” means the person or business using the service.
Contact: admin@hyprriq.com · Support: support@hyprriq.com
2. What the service is
HyprrIQ researches wholesale suppliers and the brands they claim to supply, and delivers a written report. Each report covers one supplier and the brands you name, and includes:
- a verdict on a four-level scale — Source Clear, Usable With Conditions, Verify Before Purchase, or Do Not Rely
- findings across the assessment areas included in your plan
- an explicit account of what we could not confirm
- a checklist of questions to put to the supplier before you commit
2A. Who may use HyprrIQ
HyprrIQ is offered to businesses located in the United States. By creating an account you confirm you are acting on behalf of a US-based business.
You may research suppliers anywhere in the world. The restriction is on where your business is, not where your suppliers are.
We may decline or close accounts that do not meet this requirement.
3. What the service is not — read this carefully
A verdict is a reading of observable evidence at the time of research. It is not a guarantee, a certification, or a warranty of any kind.
We do not and cannot:
- guarantee that a supplier is authorised by any brand. We report what the evidence shows and what it does not. Absence of confirmation is not proof of either authorisation or its absence
- guarantee marketplace approval. Amazon, Walmart, eBay and others apply seller-history, category, regional and brand-specific review that we cannot see or predict
- guarantee the safety of your selling account. Suspensions, listing removals and enforcement actions are decisions made by marketplaces and brand owners, not by us
- verify that goods you receive are genuine. We assess the supplier and the brand relationship, not physical inventory
- provide legal, financial, or professional advice. A report is commercial research
A “Source Clear” verdict does not mean a supplier is safe. It means we found consistency and no significant gaps in the evidence available at the time.
The decision to purchase is yours, and the consequences of that decision are yours. You are expected to apply your own commercial judgement and standard due diligence.
4. Accuracy and the limits of research
Our research draws on publicly available sources, any documents you provide, and automated analysis. It is limited by what those sources contain at the time we look.
You accept that:
- public records are incomplete, out of date, and vary by country
- a supplier not appearing in a brand’s public listing is not evidence of wrongdoing. Many legitimate distributors operate under private agreements that never appear publicly
- research reflects a moment in time; circumstances change after delivery
- automated analysis, including the use of large language models, forms part of our method
We take care to distinguish what is confirmed from what is not, and to say so plainly in every report.
5. Plans, credits and delivery
One credit buys one report:one supplier and up to your plan’s brand limit, researched together and delivered as one report.
- Credits are deducted when you submit a case. If research cannot start, the credit is returned automatically
- Unused subscription credits roll overup to your plan’s limit. Credits beyond that limit expire at renewal
- Delivery target: within 24 hours of submission, all plans
- Submitting new research requires an active plan or an available credit
Current plans, prices, brand limits and included assessment areas are shown on our pricing page and form part of these Terms.
6. Your submission is what we research
The supplier and brand names you enter are what we research.Use the supplier’s full legal name.
Any document you upload helps us confirm the supplier’s entity and address. It does not determine what we research, and it cannot raise a verdict above what independent research supports.
You confirm that you have the right to share any document you upload, and that it contains no information you are not permitted to disclose.
7. Change requests
One change request per report, within 7 days of delivery.
Use it if you believe part of the research is wrong or incomplete. We will review within one business day and either update the report or explain why the current finding stands.
A change request is not a refund, and disagreement with a verdict is not by itself grounds for one. See the Refund & Cancellation Policy.
8. Acceptable use
You may not:
- resell, republish or redistribute reports as your own work, or to parties other than your own business
- use a report to defame, harass or make public allegations against a supplier. A verdict is a reading of evidence, not an accusation
- attempt to access another client’s data, or circumvent access controls
- use automated means to extract data from the service
- share account credentials
We may suspend or close an account for breach of this section.
9. Your account
You are responsible for your account and anything done through it. Tell us promptly at support@hyprriq.com if you believe it has been accessed without your permission.
10. Payment
Payments are processed by Stripe. We do not receive, hold or store your card details. Subscriptions renew automatically until cancelled. Taxes are calculated and applied at checkout where applicable. See the Payment Policy for full terms.
11. Cancellation and termination
You may cancel a subscription at any time. Cancellation stops future renewals; your plan runs to the end of the paid period.
Download your reports before your account closes. Reports are removed within 30 days after your account closes — see the Data Protection & Retention Policy.
We may suspend or terminate an account for breach of these Terms, non-payment, or where required by law.
12. Intellectual property
We own the report format, method, engine and platform. Nothing in these Terms transfers ownership of any of it.
You own the content of reports delivered to you — you may use them freely within your own business, subject to section 8.
Third-party names and marks appearing in a report belong to their owners. Their appearance is descriptive and implies no relationship with us.
13. Limitation of liability
To the fullest extent permitted by law:
- our total liability arising from the service is limited to the amount you paid us in the 12 months preceding the claim
- we are not liable for lost profits, lost inventory, marketplace suspensions, enforcement actions, business interruption, or indirect or consequential loss
- we are not liable for decisions you take on the basis of a report
Nothing here excludes liability for fraud, or for anything that cannot lawfully be excluded.
14. Changes
We may update these Terms. Material changes will be notified by email at least 14 days before taking effect. The current version and its effective date are always on this page.
15. Governing law
These Terms are governed by the laws of the State of Wyoming, United States, without regard to conflict-of-law principles. Nothing here removes protections available to you under the mandatory law of your place of residence.